Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $15.50
Work Schedule
Day Shifts
Fixed Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Vision Insurance
Job Description
Senior Solutions Management Group is a reputable company specializing in senior living services, dedicated to enhancing the quality of life for residents through comprehensive, compassionate care and support. The organization operates senior living communities that provide a comfortable and safe environment for seniors while promoting independence and social engagement. Senior Solutions Management Group is committed to delivering exceptional resident services and creating an inviting atmosphere for residents, their families, and visitors alike.
The company is currently seeking a Resident Services Coordinator to join their team on a full-time basis. This role plays a critical part in delivering outstanding custome... Show More
The company is currently seeking a Resident Services Coordinator to join their team on a full-time basis. This role plays a critical part in delivering outstanding custome... Show More
Job Requirements
- High school education or equivalent
- one to three months related experience or training
- ability to read, write, speak, and understand English
- clerical experience
- basic computer skills recommended
Job Qualifications
- High school education or equivalent
- basic computer skills
- clerical experience
- ability to read, write, speak, and understand English
- effective communication skills
- ability to multitask and manage time efficiently
- professional demeanor
Job Duties
- Greet residents and provide general assistance to visitors, prospective residents, and families
- use proper telephone skills
- ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
- ensure that incident reports, concern reports, and other appropriate communication have been completed
- maintain visitor sign in/out book, reservation book for guest rooms, and complete maintenance request work orders
- complete daily check-in procedure
- maintain emergency contact information
- receive packages, plants, prescription drugs, etc. and deliver/hold as requested
- maintain the sign in/out log for the issuance of community keys, and gate passes
- inform supervisor of any resident issues or concerns
- maintain coffee and cookie service in the lobby/making cookies daily
- make sure the lobby has fresh flowers and is appropriately appointed
- assist other departments with administrative functions
- complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily
- attend all required training, in-service, and staff meetings
- strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
- maintain a positive and professional demeanor toward residents, visitors, families, and co-workers
- adhere to all policies and procedures of Senior Solutions Management Group
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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