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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $18.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement plans
Paid Time Off
sick leave
Holiday pay
Tuition Reimbursement
Employee assistance program
Flexible pay options
Job Description
Sunrise Senior Living is a distinguished provider of senior care services dedicated to enriching the lives of residents by fostering an environment where they can live longer, healthier, and happier lives. Renowned for its exceptional culture and workplace environment, Sunrise has been certified as a Great Place to Work by Activated Insights multiple times, highlighting its commitment to a supportive and rewarding work atmosphere. Sunrise Senior Living operates numerous communities across various locations, each devoted to delivering high-quality care and meaningful experiences for seniors. The Sunrise community in Lafayette Hill continues this tradition by emphasizing compassionate service, respectful care, and... Show More
Job Requirements
- High school diploma or GED
- Experience in customer service
- Proficiency in computer applications such as Microsoft Office and enterprise software
- Ability to multitask and manage multiple priorities
- Good communication and interpersonal skills
- Ability to maintain accurate records
- Willingness to work collaboratively as part of a team
- Ability to follow safety and emergency procedures
- Pass required health screenings and drug tests
Job Qualifications
- High school degree or GED
- Proven customer service experience
- Proficiency in computer skills including Microsoft Office and Sunrise applications
- Ability to communicate effectively both verbally and in writing
- Strong organizational and multitasking skills
- Ability to follow safety procedures and risk management protocols
- Experience with phone systems and appointment scheduling
Job Duties
- Oversee community entry area and greet visitors and residents warmly
- Manage telephone calls including answering, message taking, and directing calls appropriately
- Support sales and marketing by assisting with inquiries, recruitment, and lead tracking
- Maintain cleanliness and atmosphere in the Bistro area, including refreshments and music
- Monitor and ensure compliance with safety protocols and risk management procedures
- Keep updated resident and team member records and handle administrative tasks such as meal ticket processing and mail distribution
- Participate in team engagement activities and training to uphold Sunrise service standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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