The Providence Fairfax

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $22.00
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Work Schedule

Flexible
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Benefits

flexible schedules
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) retirement plan
Paid Time Off
Employee assistance program
Recognition and reward programs
Referral Bonus Program

Job Description

Join a leading company that is revolutionizing the senior lifestyle industry with a passionate commitment to putting residents first and exceeding their expectations with unparalleled quality. This company operates a best-in-class community that combines the warmth and coziness of home with the extravagance of a country club, enhanced by cutting-edge care services. The organization emphasizes innovation and excellence, ensuring that every resident experiences luxury living paired with compassionate support in a vibrant, welcoming environment.

As a member of this dynamic team, you will play a pivotal role in maintaining the high standards of service that define the community.... Show More

Job Requirements

  • High school diploma or equivalent preferred but not required
  • experience in customer service environment, preferably in a senior living setting

Job Qualifications

  • High school diploma or equivalent preferred but not required
  • experience in customer service environment, preferably in a senior living setting

Job Duties

  • Greet visitors and family members and provide non-confidential information requested
  • answer the telephone promptly using the appropriate greeting for the community
  • sort mail and packages and distribute to appropriate departments
  • type and file correspondence and other information as needed
  • adhere to and interpret resident's rights
  • adhere to and interpret the personnel policies
  • express concern and compassion for residents and families
  • assist residents with scheduling transportation service, dining services, submitting work order requests, making reservations for various community events
  • monitor emergency response system and fire alarm panel during daytime hours
  • assist with community sign-in and out process utilizing Accushield or similar system
  • handle multiple tasks simultaneously
  • escort people, if necessary, to resident's apartment and other areas
  • perform other duties as assigned by supervisor

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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