Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $16.50
Work Schedule
Night Shifts
Benefits
competitive pay
supportive work environment
opportunities for professional growth
employee recognition programs
flexible scheduling
Engaging community atmosphere
Job training and development
Job Description
Rise AMG is a distinguished property management company specializing in managing luxury residential properties including high-rise condominiums. Known for their commitment to quality service and resident satisfaction, Rise AMG provides an outstanding living experience through exceptional property management and community engagement. With a focus on maintaining upscale environments and fostering vibrant communities, Rise AMG seeks to employ professionals who are passionate about excellence, customer service, and proactive problem-solving. The company prides itself on creating supportive work environments where employees can grow professionally while contributing to residents' quality of life.
The role of the High-Rise Concierge at Rise AMG involves w... Show More
The role of the High-Rise Concierge at Rise AMG involves w... Show More
Job Requirements
- Ability to lift 30-50 pounds
- Ability to work in an upright standing or sitting position for long periods of time
Job Qualifications
- High school diploma or equivalency required
- Bachelor’s in Hospitality Management or Business Administration desired
- A minimum of one year of high-end luxury hospitality or property management experience is preferred
- Must possess excellent verbal and written communication skills
- Must possess strong organizational skills with the ability to effectively manage multiple priorities at once
- Must be friendly, courteous, and enjoy working with a variety of people while maintaining a professional demeanor
- Must be a team player with a strong work ethic
- Proficiency in Microsoft Office and Information Systems
Job Duties
- Demonstrates superior customer service at all times and a genuine desire to serve
- Warmly greets and directs residents and guests arriving to or departing from the property
- Maintains an active presence at the Front Desk
- Monitors and announces visitors and controls access to the property
- Reviews access control cameras frequently and reports any suspicious activity according to the Front Desk procedures
- PowerPoint support for reports and presentations
- Technology expert ready to engage with systems and help homeowners with queries
- Daily walk-throughs of the building to ensure the community is up kept and clean
- Processing incoming mail and outgoing packages, answering questions, making recommendations, and making arrangements on items such as transportation, restaurant reservations, personal shopping, health and beauty services, and cultural events
- Maintains familiarity of all community amenities and activities
- Gives directions to amenities and events within the property
- Adheres to all Front Desk procedures including but not limited to reviewing and completing Daily Activity Reports
- Completing incident reports for management
- Responding to emergency situations
- Undertakes administrative tasks related to the Front Desk
- Ensures that resident and guest concerns are resolved in a professional and timely manner
- Maintains a professional demeanor and polished appearance at all times
- Follows safety procedures and maintains a safe work environment
- Performs other job-related duties as directed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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