Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $21.25
Work Schedule
Standard Hours
Benefits
401k Company Match
Education Assistance
Flight training bonus
Fertility and adoption assistance
Financial consultations
Paid Time Off
Job Description
Textron Aviation Inc. is a renowned leader in the aircraft manufacturing industry, recognized globally for producing high-quality, innovative aviation products. As part of the larger Textron group, Textron Aviation specializes in designing, manufacturing, and supporting business jets, turboprops, and piston aircraft. With decades of industry experience, Textron Aviation has cultivated a reputation for excellence, craftsmanship, and a commitment to advancing aviation technology. The company's workforce is a diverse group of individuals with varied backgrounds, unified by a passion for aviation and innovation. This diversity fuels creativity and leads to world-class products that set industry standards. Textron Aviation nurtures professional growth... Show More
Job Requirements
- A high school diploma, an equivalent certificate, or a bronze level workkeys certification is required
- A minimum 1-year experience in customer experience or relative administrative experience is required
- Ability to obtain and maintain an airport security badge may be required if applicable
- Strong communication skills in both written and verbal is helpful
- Ability to operate and use a multiline telephone is helpful
- Must be able to maintain a professional demeanor, listen to instructions, and interpersonal skills is helpful
Job Qualifications
- High school diploma or equivalent certificate
- Minimum 1-year experience in customer experience or related administrative roles
- Strong written and verbal communication skills
- Ability to operate a multiline telephone
- Strong interpersonal skills and professionalism
Job Duties
- Maintain a clean and organized customer business center
- Coordinate customer needs and requests to ensure excellent service
- Follow proper phone procedures and keep refreshment areas stocked
- Greet customers warmly and provide assigned workspaces and internet access
- Assist with hotel, transportation, and meal reservations and provide local attraction and event information
- Oversee visitor sign-ins, badges, courtesy car usage, and flight tracking
- Maintain customer data in Salesforce, update visitor logs, process purchase orders, and handle payments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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