Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.80 - $19.80
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Paid Time Off
Sick Time
Holiday pay
Tuition Reimbursement
Employee assistance program
myFlexPay
Job Description
Sunrise Senior Living is a nationally recognized provider of senior care services, committed to empowering residents to live longer, healthier, and happier lives. With a strong emphasis on meaningful relationships, the company fosters a supportive community that values both residents and team members. Recognized repeatedly as a Great Place to Work4 by Activated Insights, Sunrise Senior Living maintains a positive and inclusive culture, highlighting its dedication to exceptional workplace standards. This dedication reflects in its multiple certifications, illustrating the company s commitment to employee satisfaction and organizational excellence.
Sunrise of Braintree is seeking a Concierge, an important role that ... Show More
Sunrise of Braintree is seeking a Concierge, an important role that ... Show More
Job Requirements
- High school degree or GED
- prior customer service experience
- proficiency with Microsoft Office and other computer applications
- ability to handle multiple priorities and multitask
- strong verbal and written communication skills
- knowledge of health and safety standards
- physical ability to perform job duties
- willingness to comply with drug testing and health screening
- availability to work Thursday and Friday evenings 4pm-8pm, and Sundays 2pm-8pm
- ability to interact positively with seniors and families
- dependable attendance and punctuality
Job Qualifications
- High school degree or GED
- proven customer service experience and skills
- proficiency in computer skills including Microsoft Office (Windows, Outlook, Excel)
- ability to learn new software applications
- understanding of safety and regulatory compliance
- reliable and dependable with good organizational and communication skills
- ability to multitask and maintain accurate records
- good judgment and problem-solving capabilities
Job Duties
- Oversee the community entry area for visitors, guests, and residents
- extend a warm welcome and greeting
- offer and provide beverages to visitors and guests
- ensure community safety protocols are in place
- contact the Director of Sales or Executive Director to meet with prospective residents, families, or visitors to minimize wait times
- greet potential job candidates and direct them to apply online or capture information in the Applicant Tracking System
- answer incoming calls promptly with appropriate greetings
- take and communicate complete messages
- provide community overviews to callers and route calls appropriately
- manage appointments for residents and family members
- send get well and sympathy cards
- order flowers and name plates for new residents
- maintain marketing and move-in packet inventories
- support initial inquiry calls to build interest in Sunrise Senior Living
- assist Customer Relationship Management database entry
- keep front desk and entry area neat and organized
- monitor Bistro cleanliness and supplies
- play music to maintain pleasant atmosphere
- ensure coverage when stepping away
- partner in risk management to comply with safety regulations
- practice safety procedures including use of PPE and emergency readiness
- maintain resident and team member rosters and schedules
- champion Safe Leaving Program
- respond to emergencies per policy
- ensure entry and exit logs are maintained
- update resident phone lists, move-in/move-out registers, and guest logs
- prepare and process meal tickets and money
- distribute mail and newspapers
- post daily menus
- assist with recruitment data entry tasks
- monitor and order office supplies
- track and disperse paychecks
- actively participate as a team member
- demonstrate Team Member Credo and Principles of Service
- engage in training and meetings
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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