Schulte

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.25
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Work Schedule

Flexible
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Benefits

Daily Pay
telemedicine
Health Insurance
Life insurance
401k plan
Paid Time Off
Holiday pay

Job Description

Schulte Companies is a renowned and dynamic organization rooted deeply in its service culture, thriving on a mission to exude hospitality, display respect and authenticity, and prioritize the needs of both internal and external stakeholders. With a portfolio that spans more than 200 locations across 38 states and 3 countries, Schulte Companies exemplifies leadership in the hospitality industry. Their extensive experience as a third-party management company encompasses a wide variety of reputable brands such as Marriott, Hilton, IHG, and Hyatt, along with a number of unique, independent, boutique, and lifestyle properties and restaurants. This diverse reach gives the company a... Show More

Job Requirements

  • High school degree or equivalent
  • Must be able to convey information and ideas clearly
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must work well in stressful high pressure situations
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests
  • Must be able to work with and understand financial information and data and basic arithmetic functions
  • Must maintain composure and objectivity while under pressure
  • Fully comprehend and be able to operate all relevant aspects of the front desk computer system

Job Qualifications

  • High school degree or equivalent
  • Must be able to convey information and ideas clearly
  • Must be able to evaluate and select among alternative courses of action quickly and accurately
  • Must work well in stressful high pressure situations
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests
  • Must be able to work with and understand financial information and data and basic arithmetic functions
  • Must maintain composure and objectivity while under pressure
  • Fully comprehend and be able to operate all relevant aspects of the front desk computer system

Job Duties

  • Responsible for personalizing guests' experience by greeting them in a professional, courteous and engaging manner
  • Engage every guest in conversation and recognition as well as resolve any guest issues immediately
  • Answer any guest inquires regarding the city, events and attractions
  • Support other departments including sales front office and bellman/van as needed
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Maintain a friendly and warm demeanor at all times
  • Coordinate special events or special projects as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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