Puttery logo

Puttery

Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $22.50
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule

Job Description

Puttery is a cutting-edge entertainment destination that seamlessly combines the excitement of nightlife with the engaging experience of tech-infused mini golf. Each Puttery location features themed, immersive mini golf courses that provide a unique backdrop for socializing and competition. Complementing the dynamic gaming environment are thoughtfully curated cocktails and a chef-inspired menu, designed to elevate the guest experience beyond just gameplay. Puttery prides itself on creating an atmosphere that balances playful competition with stylish hospitality, ensuring guests enjoy an unforgettable outing whether they come for a casual drink, a game night, or a special event.

As a company, Puttery... Show More

Job Requirements

  • High school diploma or equivalent required
  • Minimum one year of experience in a concierge, guest service, or hospitality role
  • Ability to thrive in a fast-paced, high-energy environment
  • Strong organizational skills
  • Excellent verbal and written communication skills
  • Experience with computerized booking and point-of-sale systems
  • Must be able to lift and move up to 25 pounds without assistance
  • Evening, weekend, and holiday availability
  • Ability to stand and walk for extended periods
  • Comfortable working indoors and outdoors with varying temperatures and noise levels

Job Qualifications

  • Friendly, professional, and engaging personality with a passion for guest service
  • Ability to thrive in a fast-paced, high-energy environment
  • Strong organizational, teamwork, and multitasking skills
  • Minimum one year of experience in a concierge, guest service, or hospitality role
  • Experience with computerized booking and point-of-sale systems
  • Bilingual abilities a plus
  • Excellent verbal and written communication skills
  • High school diploma or equivalent required
  • Familiarity with reservation or event management software preferred
  • Demonstrated ability to communicate effectively and collaborate across all levels of staff

Job Duties

  • Greet and assist guests warmly, offering personalized recommendations and information about the venue
  • Create a seamless arrival and departure experience for all guests
  • Act as a brand ambassador by promoting food, beverage, and entertainment options
  • Manage reservations, waitlists, and guest inquiries through the reservation system and phone line
  • Maintain awareness of guest activity throughout the venue and proactively offer assistance
  • Communicate clearly and courteously with guests and team members
  • Support other team members and perform additional duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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