Village Green logo

Village Green

Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $20.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

401k
Medical
Dental
Vision
bonus program

Job Description

Village Green, founded in 1919, is a diverse, people-first organization that has consistently earned multi-year recognition as a Great Place to Work, Top Workplace, and Best Workplace in Multifamily, among other prestigious designations. The company prides itself on valuing its associates by providing them with the tools, training, resources, and opportunities necessary to excel and become leaders in the industry. Village Green's century-long history positions it as one of the oldest and most experienced management companies in the multifamily housing sector. This rich legacy, combined with its ongoing commitment to excellence and growth, offers a unique and rewarding career experience... Show More

Job Requirements

  • Must have minimum one year of college
  • Social media skills
  • Customer service skills
  • Writing skills
  • Must have the availability to work a flexible schedule any day of the week
  • Strong organizational and time management skills
  • Ability to communicate effectively both verbally and written
  • Ability to resolve minor problems while maintaining a friendly and professional manner
  • Must be team-oriented

Job Qualifications

  • Minimum one year of college
  • Social media skills
  • Customer service skills
  • Writing skills
  • Strong organizational skills
  • Effective verbal and written communication skills
  • Ability to resolve minor problems while maintaining a friendly and professional manner
  • Team-oriented mindset

Job Duties

  • Welcomes residents and guests in a courteous and friendly manner as they enter the building
  • Communicates to the residents regularly via resident newsletters and social media
  • Become familiar and provide recommendations to residents on community attractions and local amenities when requested
  • Participates in event marketing
  • Provides brochures, floor plans and other collateral to clients
  • Completes guest cards, provides mini-tours and acts on leasing behalf during off-hours
  • Retrieves packages for residents
  • Provides refreshments to residents and guests
  • Maintains Concierge Binder
  • Keeps front lobby stocked with magazines, collateral, maps, transportation schedules, menus, etc as described in the binder layout
  • Maintains a clean and orderly front desk, lobby area, and storage closets where applicable
  • Prepares incident reports and correlating documentation
  • Adheres to established policies related to fair housing
  • Communicates with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
  • Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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