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Discovery Senior Living

Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.00
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Work Schedule

Night Shifts
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Benefits

Competitive wages
Access to wages before payday
Flexible scheduling options with full-time and part-time hours
Paid Time Off
Holidays
Comprehensive benefit package including health, dental, vision, life and disability insurances
401(k) with employer matching
Paid training
Opportunities for advancement
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uniforms
Employee assistance program

Job Description

Discovery Management Group is part of the Discovery Senior Living family of companies, a recognized industry leader for performance, innovation, and lifestyle customization, ranking among the two largest senior living operators in the United States. The company specializes in managing and enhancing senior living communities across the country, focusing on delivering exceptional operational excellence, innovative programs, and personalized lifestyle options tailored to the unique needs of each resident. Serving over 6500 residents nationwide, Discovery Management Group is deeply committed to fostering environments that promote wellness, dignity, and vibrant community living.\n\nDiscovery Management Group offers rewarding career opportunities that value employee well-being... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • One to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • Takes complete messages with pertinent information and communicates messages to the intended recipient
  • Greets residents and visitors
  • Answers inquiries and gives directions
  • Collates brochures for the marketing department
  • Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff
  • Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • Guest and Sign-In Logs as necessary
  • Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
  • Maintains and keeps desk and entry area neat and organized
  • Organizes, distributes mail to residents, Executive Director and Department Coordinators
  • Maintains resident forms for miscellaneous credits
  • Maintains adherence to all company personnel policies and established operating policies and procedures
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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