Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Professional development opportunities
Job Description
Our company is a distinguished property management firm specializing in residential communities that prioritize exceptional living experiences. We are committed to delivering outstanding services that enhance the lifestyle of our residents by fostering welcoming and secure environments. With a strong focus on community engagement and guest satisfaction, our firm manages a portfolio of residential buildings equipped with modern amenities and located in vibrant neighborhoods with convenient access to local attractions and essential services. Our team members are dedicated professionals who value hospitality, service excellence, and teamwork to maintain the highest standards in property management.
We are currently seeking a Resident... Show More
We are currently seeking a Resident... Show More
Job Requirements
- High school diploma required
- Prior hospitality or residential concierge experience
- Minimum 2-3 years customer service experience
- Ability to stand for 8 hours
- Knowledge of the community and local area
- Excellent time management skills
- Ability to lift 40 pounds and carry for short distances
- Additional language skills are a plus
Job Qualifications
- High school diploma required
- College diploma preferred
- Prior hospitality experience
- Experience in residential concierge or front desk roles
- Minimum 2-3 years of customer service experience
- Excellent written and verbal communication skills
- Proficient in data and computer skills
- Strong customer service orientation
- Critical thinking and creative problem-solving abilities
- Ability to engage effectively with diverse stakeholders
Job Duties
- Create a welcoming hospitable experience in the residential building assisting residents with their needs and questions
- Greet all residents by name upon their arrival
- Deliver the highest quality customer service
- Act as the forward reception for potential residents during building tours and leasing inquiries
- Inform residents about building events as directed
- Maintain building security by registering guests and delivery personnel and announcing their arrival
- Monitor building security via cameras and report necessary situations to management
- Receive and address resident concerns and complaints regarding building issues
- Communicate open complaint situations to building management
- Manage packages using the building software and inform residents of arrivals
- Conduct scheduled site rounds when assigned
- Ensure residents and guests vacate amenity areas at closing times
- Assist residents with using the building app for event and service sign-up
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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