Heritage Communities

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $13.75 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Employee Discounts

Job Description

Orchard Pointe at Creek Valley is a premier senior living community dedicated to enhancing the lives of its residents through compassionate care and exceptional service. As part of a nationally recognized organization, Orchard Pointe prides itself on creating a welcoming, supportive environment where residents feel valued, safe, and engaged. The community offers a range of services tailored to meet the unique needs of seniors, fostering independence while providing personalized assistance. With a focus on quality of life, Orchard Pointe at Creek Valley stands out as a trusted leader in senior living, committed to excellence in every aspect of care and... Show More

Job Requirements

  • 1+ year of experience in a concierge role preferred
  • 1+ year of experience in a senior living or related industry preferred
  • high school diploma or equivalent
  • excellent verbal and written communication skills
  • strong technical skills including proficiency with Word, Excel, and PowerPoint
  • ability to maintain confidential and privileged information including HIPAA, residents and associates

Job Qualifications

  • High school diploma or equivalent
  • excellent verbal and written communication skills
  • ability to effectively collaborate with diverse groups
  • ability to navigate challenging situations and make sound decisions
  • strong technical skills including proficiency in Microsoft Word, Excel, and PowerPoint
  • ability to maintain confidential and privileged information including HIPAA, residents and associates

Job Duties

  • Greeting and directing visitors, managing all incoming phone calls and transferring them to the appropriate person or department
  • providing comprehensive administrative support to the business office including mail and delivery management, faxing, scanning, preparing training materials and schedules
  • maintaining the reception area to ensure it is clean, tidy, and welcoming for all residents, visitors, and associates
  • assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness
  • building positive relationships with residents, their families, and team members

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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