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Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.25
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Work Schedule

Standard Hours
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Benefits

excellent pay
Health Insurance
Paid Time Off
Positive work environment
Great company culture
Employee assistance program
Professional development opportunities

Job Description

The hiring establishment is a reputable senior living community known for its exceptional commitment to providing a supportive, safe, and engaging environment for its residents. This company prides itself on fostering a warm and positive work culture, encouraging collaboration, respect, and dedication among its team members. They focus on delivering high-quality assisted living and dementia care services tailored to the individual needs of each resident. The community stands out for its excellent employee benefits, competitive pay, and a positive workplace atmosphere that promotes job satisfaction and professional growth. The position offered here is a Saturday shift, from 7 am to... Show More

Job Requirements

  • Must be eighteen years of age
  • Must have a high school diploma or equivalent
  • Prefer two years experience in hospitality or senior living community
  • Able to safely operate household equipment
  • Able to operate a personal computer and proficient in MS Office
  • Able to operate standard office equipment
  • Knowledge of assisted living and dementia care or ability to learn
  • Able to work with seniors and cognitively impaired individuals
  • Able to be flexible and adapt to change
  • Able to follow written or oral instructions
  • Able to analyze and solve problems
  • Able to count and perform simple math
  • Able to read, write and speak English
  • Highly motivated and able to work independently
  • Able to obtain and maintain valid first aid certification
  • Able to obtain and maintain valid Food Handler's certification as needed
  • Be physically mobile and able to perform job physical requirements
  • Good physical health verified by health screening and chest x-ray or intradermal test within required timeframe

Job Qualifications

  • Must have a high school diploma or equivalent
  • Prefer two years experience in a hospitality or senior living setting
  • Able to safely operate household equipment
  • Proficient in MS Office programs
  • Able to operate office equipment including fax, copier and telephone
  • Knowledge of assisted living and dementia care theory and practice
  • Able to work patiently with cognitively impaired seniors
  • Flexible and able to adapt to changing situations
  • Able to follow written and oral instructions
  • Able to analyze and resolve problems
  • Able to perform simple math
  • Effective English communication skills
  • Highly motivated and able to work independently
  • Able to obtain and maintain first aid certification
  • Able to obtain and maintain Food Handler's certification if needed

Job Duties

  • Provide exceptional customer service to residents, guests and visitors
  • Greet residents and visitors and provide property information
  • Answer telephones and direct calls or relay messages
  • Assist residents and guests with general requests
  • Respond to emergency calls and notify appropriate personnel
  • Monitor the Emergency Alert System and respond promptly
  • Handle mail meter, postage, copying, and business center requests
  • Arrange wake-up calls, personal errands, and concierge services
  • Maintain the front desk and lobby area
  • Complete all opening and closing duties accurately and timely
  • Perform clerical duties for the property staff
  • Display knowledge of property services and programs
  • Arrange tours for visitors
  • Update and assemble marketing packets
  • Take reservations for activities, transportation and dining
  • Arrange valet car parking and retrieval
  • Record and deliver maintenance work order requests

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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