Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
Free room nights
discounted room rates
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Free parking
Paid Time Off
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Employee stock purchase plan
Retail Discounts
Job Description
Thompson Houston is a distinguished luxury hotel located in a soaring 36-story skyscraper, recognized as Houston's newest and most fashionable landmark. Opened in February 2024, this architectural marvel offers an exquisite blend of modern sophistication and natural beauty, situated in the lush surroundings of Buffalo Bayou Park. The hotel is a premier destination for influential locals, seasoned globetrotters, and cultural tastemakers who seek a refined space to connect, relax, and celebrate. With 172 luxury guestrooms including 34 breathtaking suites and a private collection of 100 elegant residences, Thompson Houston provides an unparalleled hospitality experience. Beyond its remarkable accommodations, the hotel... Show More
Job Requirements
- high school diploma or equivalent
- minimum one year of customer service or hospitality experience
- excellent verbal communication skills
- ability to work flexible hours including weekends and holidays
- proficiency in using reservation and communication software
- strong interpersonal skills
- professional appearance and demeanor
Job Qualifications
- knowledge of hotel services
- familiarity with local events and venues
- strong communication skills
- customer service experience
- ability to multitask in a dynamic environment
- problem-solving abilities
- previous hospitality experience preferred
Job Duties
- answering guest questions
- providing directions
- making detailed reservations
- offering local event and venue recommendations
- facilitating transportation options
- engaging in casual guest conversations
- handling special guest requests
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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