Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Standard Hours
Benefits
Physical wellness
Financial wellness
Mental and emotional wellness
Paid Time Off
Mentoring
Professional Development
Tuition Reimbursement
Job Description
Avenue5 Residential is a leading property management company recognized for its commitment to people and culture. With a strong presence in the multifamily housing industry, Avenue5 Residential takes pride in creating environments where both residents and employees feel valued and empowered. The company has earned multiple accolades, including being a top 15 national finalist for Best Places to Work in Multifamily, certified as a Great Place to Work since 2017, one of the Best Workplaces in Real Estate, and ranked among the fastest-growing private companies in Washington. Their dedication to fostering a positive and inclusive workplace culture is reflected in... Show More
Job Requirements
- High school diploma
- at least one year of customer service experience
- strong organizational and time-management skills
- strong interpersonal skills to effectively and sensitively communicate
- basic knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint and Excel
- sensitivity to confidential matters
- ability to work independently and prioritize in a fast-paced environment
- capability to read, write, comprehend, and converse in English
- ability to use general office equipment
- excellent customer service and interpersonal skills
- ability to cope with and defuse situations involving angry or difficult people
- valid driver's license, clean driving record, and current auto insurance
- compliance with all safety requirements
- completion and passing of Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment
Job Qualifications
- High school diploma
- at least one year of customer service experience
- strong organizational and time-management skills
- strong interpersonal skills to effectively and sensitively communicate
- basic level knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint and Excel
- sensitivity to confidential matters
- ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency
- capability to read, write, comprehend, and converse in English
- ability to use general office equipment such as telephone, fax machine, printer, copier, and key track system
- excellent customer service and interpersonal skills
- ability to cope with and defuse situations involving angry or difficult people
- valid driver's license, clean driving record and current auto insurance
- compliance with all safety requirements
- successful completion of Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment
Job Duties
- Greets and escorts prospective residents to the leasing office
- answers incoming calls, places outgoing calls, and schedules appointments for leasing associates
- offers and provides information and assistance to residents, prospective residents, suppliers, contractors, office staff, and management as needed
- prepares complimentary services, such as snacks and drinks
- accepts and delivers packages to residents and property staff
- ensures supplies are stocked and places orders when needed
- develops and implements resident activities appropriate for the demographics of the property
- assists the maintenance team by processing work orders
- follows up on work orders to ensure they are completed timely and accurately
- files work orders when complete
- inspects buildings and grounds to ensure safety and cleanliness, and alerts maintenance to items that need to be repaired
- if applicable, schedules elevator usage for resident move-ins, move-outs, and deliveries
- maintains tracking logs for equipment rentals, dry cleaning services, and/or other services provided by the property
- ensures the business center is organized and equipment is working properly
- develops and publishes property communication for residents to inform them of planned events, activities, information, resident services, and advertisements
- posts flyers and other important reminders in designated areas
- communicates issues to managers or appropriate office staff member
- prepares and practices emergency plan, including evacuation, earthquake or inclement weather drills, and determines where people will go in the event of an emergency or disaster
- complies with all company policies, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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