Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Flexible
Benefits
Free room nights
discounted room rates
Medical insurance
Dental Insurance
Vision Insurance
401K with company match
Free parking
Paid Time Off
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Employee stock purchase plan
Retail Discounts
Job Description
Thompson Houston The Residences at the Allen is a prestigious hotel located in a soaring 36-story skyscraper, representing one of Houston's newest and most fashionable landmarks. This architectural marvel provides a stylish setting for influential locals, seasoned globetrotters, and cultural tastemakers to gather, relax, and celebrate. Nestled centrally in the scenic Buffalo Bayou Park, the hotel is a tranquil oasis amid the bustling city. Having opened in February 2024, the property offers unmatched luxury with 172 luxury guestrooms, including 34 breathtaking suites and a private collection of 100 residences. Guests can enjoy world-class amenities such as a full-service spa, a... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong verbal and written communication skills
- Knowledge of hotel services and local venues
- Ability to multitask in a fast-paced environment
- Friendly and approachable demeanor
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong verbal and written communication skills
- Knowledge of local attractions and transportation options
- Ability to work in a fast-paced environment
- Customer-oriented mindset
- Basic computer skills
Job Duties
- Answer questions from guests
- Provide directions to local attractions and venues
- Make detailed reservations for dining, events, and transportation
- Offer personalized recommendations based on guest preferences
- Engage in casual conversation to enhance guest experiences
- Respond promptly to special requests
- Collaborate with other hotel departments to ensure seamless service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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