Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health coverage
competitive pay
Life insurance
401(k) matching
Paid Time Off
Mentoring
Professional Development
Tuition Reimbursement
Recognition Program
Job Description
Avenue5 Residential is a dynamic and fast-growing property management company that prides itself on delivering outstanding service to residents and clients alike. With a strong focus on people and relationships, Avenue5 Residential has established itself as a leader in the multifamily housing industry, recognized for its commitment to a supportive and empowering workplace culture. The company’s approach is holistic, ensuring the well-being of its employees through comprehensive benefits that take care of the mind and body. These benefits include medical, dental, vision, and mental health coverage options, competitive pay with basic life insurance and matching 401K contributions, generous paid time... Show More
Job Requirements
- High school diploma
- at least one year of customer service experience
- strong organizational and time-management skills
- strong interpersonal skills to effectively and sensitively communicate
- basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
- sensitivity to confidential matters
- ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency
- capability to read, write, comprehend, and converse in English
- ability to use general office equipment such as telephone, fax machine, printer, copier, and key track system
- excellent customer service and interpersonal skills
- ability to cope with and defuse situations involving angry or difficult people
- must maintain a valid driver’s license, clean driving record and current auto insurance
- must comply with all safety requirements
- required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment
Job Qualifications
- High school diploma
- at least one year of customer service experience
- strong organizational and time-management skills
- strong interpersonal skills to effectively and sensitively communicate
- basic level knowledge with Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel
- sensitivity to confidential matters
- ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency
- capability to read, write, comprehend, and converse in English
- ability to use general office equipment such as telephone, fax machine, printer, copier, and key track system
- excellent customer service and interpersonal skills with the ability to relate to others
- ability to cope with and defuse situations involving angry or difficult people
- must maintain a valid driver’s license, clean driving record and current auto insurance
- must comply with all safety requirements
- required to complete and successfully pass the Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment
Job Duties
- Greets and escorts prospective residents to the leasing office
- answers incoming calls, places outgoing calls, and schedules appointments for leasing associates
- offers and provides information and assistance to residents, prospective residents, suppliers, contractors, office staff, and management as needed
- prepares complimentary services, such as snacks and drinks
- accepts and delivers packages to residents and property staff
- ensures supplies are stocked and places orders when needed
- develops and implements resident activities appropriate for the demographics of the property
- assists the maintenance team by processing work orders
- follows up on work orders to ensure they are completed timely and accurately
- files work orders when complete
- inspects buildings and grounds to ensure safety and cleanliness and alerts maintenance to items that need repair
- schedules elevator usage for resident move-ins, move-outs, and deliveries if applicable
- maintains tracking logs for equipment rentals, dry cleaning services, and other services provided by the property
- ensures the business center is organized and equipment is working properly
- develops and publishes property communication for residents about events, activities, services, and advertisements
- posts flyers and important reminders in designated areas
- communicates issues to managers or appropriate office staff member
- prepares and practices emergency plans including evacuation, earthquake, or inclement weather drills
- complies with all company policies, health and safety rules, and applicable local, state, and federal laws
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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