Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Bonus opportunities
Company paid life insurance
401(k) savings plan
Job Description
IVY PARK AT OAKLAND HILLS is a premier senior living community managed by Oakmont Management Group, a recognized leader in the senior living industry. Located on a beautifully landscaped campus, Ivy Park offers exceptional quality, comfort, and care with five-star services and amenities designed to promote a rewarding lifestyle for its residents. The community emphasizes individual comprehensive support that encourages continued independence while ensuring that residents have access to meaningful lifestyle experiences and strong relationships with family, fellow residents, and the care team. Oakmont Management Group (OMG) operates a portfolio of senior living communities under the Oakmont Senior Living and... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs
- Possess written and verbal communication skills
- Must pass a Criminal Background check and Health Screening tests
- Willingness to comply with COVID-19 health and safety protocols
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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