Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Ridgewood by Heritage Communities is a distinguished senior living community committed to enhancing the lives of its residents through exceptional care and dedicated service. As part of Heritage Communities, Ridgewood embodies a culture that values each employee not just as a titleholder but as an essential contributor to the collective mission of improving the senior living experience. With a firm focus on creating an engaging and supportive workplace, Heritage Communities fosters an environment where employees are encouraged to grow professionally while making a meaningful difference in the lives of seniors. This approach ensures high-quality service delivery, a compassionate community atmosphere,... Show More
Job Requirements
- 1+ year of experience in a concierge role preferred
- 1+ year of experience in a senior living or related industry preferred
- High school diploma or equivalent
- Excellent verbal and written communication skills with the ability to effectively collaborate with diverse groups navigate challenging situations and make sound decisions
- Strong technical skills including Word Excel PowerPoint and the ability to maintain confidential and privileged information including HIPAA residents and associates
Job Qualifications
- Excellent verbal and written communication skills with the ability to effectively collaborate with diverse groups navigate challenging situations and make sound decisions
- Strong technical skills including proficiency in Word Excel PowerPoint and the ability to maintain confidential and privileged information including HIPAA residents and associates
- Experience in a concierge role or senior living industry preferred
- High school diploma or equivalent
Job Duties
- Greeting and directing visitors and managing all incoming phone calls transferring them to the appropriate person or department
- Providing comprehensive administrative support to the business office including mail and delivery management faxing scanning and preparing training materials and schedules
- Maintaining the reception area to ensure it is always clean tidy and welcoming for all residents visitors and associates
- Assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness
- Building positive relationships with residents their families and team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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