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Ardent Health Services

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.25
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Work Schedule

Day Shifts
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Benefits

Paid Time Off
Comprehensive health insurance
Tuition Assistance
Wellness resources
financial well-being resources
Career growth opportunities
Supportive inclusive culture

Job Description

Hillcrest Medical Center is a prominent healthcare institution located in Tulsa, OK, known for its comprehensive medical services and state-of-the-art facilities. The hospital operates as a 656-bed facility that houses specialized centers such as The Alexander Burn Center, The Peggy V. Helmerich Women's Health Center, Kaiser Rehabilitation Center, and the Oklahoma Heart Institute. It is also equipped with the latest technology for advanced cancer treatment, making it a key healthcare provider in the region. This medical center is dedicated to delivering exceptional patient care, utilizing cutting-edge technology, and fostering a supportive environment for both patients and staff. As part of... Show More

Job Requirements

  • high school diploma or GED
  • ability to work full-time during day shifts
  • excellent interpersonal skills
  • customer-oriented approach
  • previous experience in customer service is preferred
  • capability to handle stressful situations calmly
  • reliable and punctual

Job Qualifications

  • high school diploma or GED
  • customer service experience preferred
  • strong communication skills
  • ability to multitask and prioritize
  • friendly and professional attitude
  • basic knowledge of hospital services and procedures
  • proficiency in using phone systems and information technology

Job Duties

  • manage day-to-day operations of the hospital information desk
  • greet and assist patients and visitors with inquiries
  • provide accurate information about hospital services and facilities
  • coordinate with hospital staff to facilitate smooth communication
  • maintain a welcoming and professional demeanor at the information desk
  • handle incoming calls and direct them appropriately
  • ensure the information desk area is organized and well-maintained

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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