Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $17.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Job Description
Waltonwood is a respected community living provider dedicated to creating warm, welcoming environments where residents feel at home and supported. Our communities offer exceptional living experiences that blend compassionate care with superior services, fostering a vibrant and engaging lifestyle. As a company, Waltonwood is committed to maintaining the highest standards of resident satisfaction and operational excellence. We emphasize teamwork, professionalism, and dedication in all aspects of our community operations. Our Administrative Department plays a crucial role in ensuring smooth daily operations, resident happiness, and safety. This department works seamlessly with all other segments of the community to advocate for residents'... Show More
Job Requirements
- Proficiency with Microsoft Office and other computer applications
- Knowledge of multiple phone line operations and proper phone etiquette
- A minimum of 6 months of customer service and clerical experience preferred
- High school diploma or GED preferred
- Strong communication and organization skills
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- Knowledge of multiple phone line operations and proper phone etiquette
- A minimum of 6 months of customer service and clerical experience preferred
- High School Diploma or GED preferred
- Strong communication and organization skills
- Strong communication skills
- Customer focused
- Organization
- Empathetic and compassionate
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- Answer internal/external telephone calls promptly and professionally
- Gather information, answer questions or requests, and/or channel to the appropriate destination
- Properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
- Monitor and direct those who enter and exit the building and follow check-in and out procedures
- Become familiar with all residents of the community, and communicate positively with them daily
- Update resident roster daily, collect daily resident charges including meal tickets and general store charges, and respond to questions and concerns
- Provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager
- Keep front desk organized, neat, and clean and provide light housekeeping duties
- Assist with all other duties as assigned by the Business Office Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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