Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
mental health benefits
prescription benefits
Paid Time Off
401(k) savings plan
short-term disability
long-term disability
Life insurance
Job Description
Belmont Village Senior Living is a premier operator and owner of luxury senior living communities across the United States and Mexico City, Mexico. The company is well-known for its commitment to providing an exceptional quality of life for seniors, focusing on enriching their lives through comprehensive care and vibrant community living. With a culture deeply rooted in service-oriented leadership, Belmont Village employs diverse teams who thrive in fast-paced, hands-on environments. The organization places great emphasis on values such as trust, respect, teamwork, dignity, integrity, ownership, and continuous learning, ensuring a supportive and empowering workplace for its employees. Belmont Village presents... Show More
Job Requirements
- High School diploma or equivalent
- proven experience with a multi-line phone system with demonstrated professional phone etiquette
- demonstrated proficiency with MS Office applications
- must be able to communicate clearly in verbal and written English
- demonstrates initiative with advanced critical thinking skills
- proven administrative and organizational skill set
- professional, pleasant and team oriented attitude
- consistent and reliable attendance
Job Qualifications
- High School diploma or equivalent
- proven experience with a multi-line phone system with demonstrated professional phone etiquette
- demonstrated proficiency with MS Office applications to perform job-related tasks
- must be able to communicate clearly in verbal and written English
- demonstrates initiative with advanced critical thinking skills
- proven administrative and organizational skill set
- professional, pleasant and team oriented attitude
Job Duties
- Greet residents, visitors and staff warmly
- manage and direct incoming phone calls efficiently and professionally
- address inquiries and requests promptly, reliably and confidentially with empathy and dignity
- log and coordinate distribution of packages as appropriate
- collaborate with various departments to promote effective communication
- monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
- schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed
- record maintenance work order requests through an electronic record system
- maintain an organized workspace to promote efficiency and preserve first appearance impressions
- make hospitality, customer service, and resident satisfaction your top priorities in every interaction
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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