Beechcraft Aircraft

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.50 - $21.25
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Work Schedule

Standard Hours
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Benefits

401k Company Match
Education Assistance
Flight training bonus
Fertility and adoption assistance
Free financial consultations

Job Description

Textron Aviation Inc. is a leading manufacturer in the aviation industry, renowned for engineering and producing high-quality aircraft that set standards worldwide. With a strong commitment to innovation and excellence, Textron Aviation combines cutting-edge technology with expert craftsmanship to deliver legendary products that meet the diverse needs of customers across the globe. The company prides itself on nurturing a diverse workforce empowered by varied perspectives, enabling continuous growth and development within roles while fostering a welcoming and inclusive work environment.

The Concierge role at Textron Aviation is a vital position dedicated to providing outstanding customer service focused on enhancin... Show More

Job Requirements

  • A high school diploma, an equivalent certificate, or a bronze level WorkKeys certification is required
  • A minimum 1-year experience in customer experience or relative administrative experience is required
  • Ability to obtain and maintain an airport security badge may be required if applicable
  • Strong communication skills in both written and verbal is helpful
  • Ability to operate and use a multiline telephone is helpful
  • Must be able to maintain a professional demeanor, listen to instructions, and interpersonal skills is helpful

Job Qualifications

  • High school diploma or equivalent certificate or bronze level WorkKeys certification
  • Minimum 1-year experience in customer experience or relative administrative experience
  • Strong communication skills in written and verbal form
  • Ability to operate and use a multiline telephone
  • Ability to maintain a professional demeanor and listen to instructions
  • Strong interpersonal skills

Job Duties

  • Maintain a clean, organized, and presentable Customer Business Center
  • Coordinate customer needs and requests to ensure excellent service
  • Follow proper phone procedures and keep the refreshment area stocked
  • Greet customers warmly and provide assigned workspaces and internet access
  • Assist with reservations and offer information on local attractions, restaurants, and events
  • Oversee visitor sign-ins, badge issuance, courtesy car usage, and track flights
  • Maintain customer data in Salesforce, update visitor logs, process purchase orders, and handle payments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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