Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Employee Discounts
flexible scheduling
Job Description
Waltonwood is a respected leader in senior living communities, dedicated to providing a welcoming and supportive environment for its residents. With a strong emphasis on compassionate care, safety, and community engagement, Waltonwood communities strive to enhance the quality of life for seniors by offering exceptional services and amenities. The company values teamwork, integrity, and a resident-focused approach that ensures all members feel valued and cared for. Each community is designed to foster strong connections between residents, staff, and families, creating a warm and vibrant living atmosphere that supports the physical, emotional, and social well-being of every individual.
The Conc... Show More
The Conc... Show More
Job Requirements
- High school diploma or GED preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- strong communication and organization skills
Job Qualifications
- High school diploma or GED preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- strong communication and organization skills
- empathetic and compassionate nature
- ability to follow safety, security, and emergency procedures
- ability to multitask and work in a fast-paced environment
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- gather information, answer questions or requests, and/or channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
- monitor and direct those who enter and exit the building and follow check in and out procedures
- become familiar with all residents of the community, and communicate positively with them daily
- update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns
- provide administrative and clerical support to Department Heads, Business Office Manager, and Executive Director as directed by the Business Office Manager
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the Business Office Manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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