Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and development opportunities
Job Description
Waltonwood is a premier community management company dedicated to providing exceptional living experiences in senior living communities. Known for its commitment to quality, comfort, and personalized care, Waltonwood ensures that residents receive a warm and welcoming environment where their needs are met with empathy and professionalism. The company prides itself on fostering a supportive and collaborative atmosphere where employees work together to uphold the highest standards of service and care. Waltonwood's administrative team plays a crucial role in the day-to-day operations, acting as the backbone of the community by ensuring smooth communication and efficient management of resident needs and requests.... Show More
Job Requirements
- High school diploma or GED preferred
- a minimum of 6 months of customer service and clerical experience preferred
- proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- strong communication and organization skills
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal/external telephone calls promptly and professionally
- gather information, answer questions or requests, and/or channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures
- monitor and direct those who enter and exit the building and follow check in and out procedures
- become familiar with all residents of the community and communicate positively with them daily
- update resident roster daily, collect daily resident charges, and respond to questions and concerns
- provide administrative and clerical support to department heads, business office manager, and executive director as directed
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the business office manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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