Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $19.75
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
employee wellness program
Retirement Plan
Employee Recognition Program
Professional development opportunities
supportive work environment
Job Description
Century Park Associates is a distinguished senior living community committed to enhancing the quality of life for its residents by fostering an environment of trust, respect, and exceptional service. Known for its heartfelt dedication, Century Park offers a supportive and enriching lifestyle for seniors, alongside a rewarding workplace for its associates. The company prides itself on a 'people come first' philosophy, emphasizing leadership, personal ethics, and strong relationships built on mutual respect. Associates at Century Park are encouraged to go beyond their job descriptions, ensuring a warm, caring atmosphere where residents feel valued, respected, and inspired to continue growing, learning,... Show More
Job Requirements
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office including Word and Excel
- must demonstrate proficiency with office machines such as fax, copier/scanner
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must be able to work efficiently with little to no supervision
- must demonstrate effective communication skills
- must be able to work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
Job Qualifications
- Must have high school diploma or equivalent
- must be proficient with Microsoft Office including Word and Excel
- must demonstrate proficiency with office machines such as fax, copier/scanner
- must enjoy serving seniors
- must demonstrate excellent customer service and hospitality
- must have good telephone etiquette
- must demonstrate trustworthiness and dependability
- must demonstrate effective communication skills
- must be able to work efficiently with little to no supervision
- must be able to work efficiently with frequent interruptions
- must be able to multi task
- must be able to meet deadlines
- must be cheerful and positive
- must be responsive to resident requests
- must display integrity and professionalism by adhering to Century Park's Code of Ethics
Job Duties
- Demonstrates excellent customer service including telephone etiquette skills
- serves as community's first greeter to all guests, visitors, residents and families entering front lobby
- creates and maintains a positive atmosphere of warmth and hospitality
- interacts with all individuals professionally and courteously
- directs concerns from individuals to appropriate manager
- screens visitors entering the community
- assists with keeping front lobby and workrooms neat, clean and presentable
- closely observes lobby activity and reports unauthorized visitors or concerns
- keeps front lobby entrance flowing and welcoming
- keeps bell cart clean and polishes weekly
- provides accurate, reliable clerical support including typing, filing, photocopies, fax, data entry
- receives, sorts and distributes mail
- delivers packages to appropriate person or department following community policy
- makes accurate, timely entries into Events Log
- maintains lists such as resident directory, door check sheets, associate phone list, call in sheets
- enters resident maintenance requests in TELs system
- maintains guest room reservations, charges and payments accurately while keeping Housekeeping informed
- oversees resident check in system including educating new residents, inviting participation, maintaining weekly list for security
- regularly utilizes Front Desk Inquiry Connection Sheets for incoming inquiry calls for prospective residents
- communicates with sales team and back up sales team so inquiry calls are handled timely
- assists with Electronic Health Record (EHR) system as requested
Job Qualifications
Experience
No experience required
Job Location
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