Court at Round Rock

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.50
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Work Schedule

Day Shifts
Fixed Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Vision Insurance

Job Description

Senior Solutions Management Group is a respected organization specializing in providing high-quality senior living services. This company is dedicated to enhancing the lives of its residents by offering not only comfortable living spaces but also comprehensive support and exceptional customer service. The organization prides itself on maintaining a safe, friendly, and well-managed environment tailored to the unique needs of seniors. Known for its commitment to quality care and operational excellence, Senior Solutions Management Group employs a variety of professionals who work collaboratively to foster a community that residents and their families can trust and feel comfortable in. With a focus... Show More

Job Requirements

  • High school education or equivalent
  • one to three months related experience or training
  • ability to read, write, speak, and understand English
  • clerical experience
  • basic computer skills recommended

Job Qualifications

  • Must have high school education or one to three months related experience or training
  • must be able to read, write, speak, and understand the English language
  • must have experience in a clerical position
  • recommended to have basic computer skills

Job Duties

  • Greet residents and provide general assistance to visitors, prospective residents, and families
  • use proper telephone skills
  • ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
  • ensure that incident reports, concern reports, and other appropriate communication have been completed
  • maintain visitor sign in/out book, reservation book for guest rooms, and complete maintenance request work orders
  • complete daily check-in procedure
  • maintain emergency contact information
  • receive packages, plants, prescription drugs, etc. and deliver/hold as requested
  • maintain the sign in/out log for the issuance of community keys, and gate passes
  • inform supervisor of any resident issues or concerns
  • maintain coffee and cookie service in the lobby/making cookies daily
  • make sure the lobby has fresh flowers and is appropriately appointed
  • assist other departments with administrative functions
  • complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily
  • attend all required training, in-service, and staff meetings
  • strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
  • maintain a positive and professional demeanor toward residents, visitors, families, and co-workers
  • adhere to all policies and procedures of Senior Solutions Management Group
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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