Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.20 - $19.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Paid Time Off
Tuition Reimbursement
Flexible pay options
Job Description
Sunrise Senior Living is a leading provider of senior living solutions dedicated to empowering residents to live longer, healthier, and happier lives. Recognized as a Great Place to Work by Activated Insights for the eighth time, Sunrise Senior Living stands out for its exceptional workplace culture and commitment to its team members. The community-based company operates a network of senior living communities that provide compassionate care and promote the dignity and independence of older adults. Sunrise Senior Living prioritizes meaningful relationships not only with residents but also with their families and team members, creating a supportive and welcoming environment. The... Show More
Job Requirements
- High school diploma or equivalent
- Proven customer service experience
- Proficiency in Microsoft Office (Windows, Outlook, Excel) and ability to learn new applications
- Ability to communicate effectively both verbally and in writing
- Good organizational and multitasking skills
- Reliable and professional demeanor
- Ability to maintain confidentiality
- Willingness to participate in required pre-employment screening including drug test and health evaluations
- Ability to comply with community safety protocols
- If driving a Sunrise vehicle, must sign Driver job description and comply with safety regulations
Job Qualifications
- High school degree or GED
- Proven customer service experience and skills
- Proficiency in computer skills including Microsoft Office and Sunrise applications
- Ability to learn new software applications
- Strong organizational and time management skills
- Effective verbal and written communication skills
- Good judgment, problem solving, and decision-making abilities
- Ability to handle multiple priorities
- Accurate record keeping skills
- Experience in a senior living or healthcare environment is beneficial but not required
Job Duties
- Oversee the community entry area for visitors, guests, and residents, offer and provide beverages, ensure safety protocols are in place
- Contact the Director of Sales, Executive Director, or Department Coordinator to meet with prospective residents, families, or visitors
- Greet potential career candidates and direct them to apply online or enter their information into the Applicant Tracking System
- Answer incoming telephone and resident calls promptly with a professional greeting
- Take and communicate complete messages to intended recipients
- Provide community overview to callers and direct calls appropriately
- Manage appointments for residents and family members
- Send get well and sympathy cards and order Memory Flowers for residents
- Order and maintain marketing and move-in packet inventory
- Support Director of Sales with lead tracking and administrative tasks
- Maintain cleanliness and organization of front desk and Bistro areas, ensure refreshments and music are available
- Monitor and restock snacks and clean the popcorn machine
- Partner with community team to uphold safety and risk management policies
- Maintain resident and team member emergency rosters and champion safety programs
- Update resident phone lists, guest logs, and registers
- Prepare and process meal tickets and money collection
- Organize and distribute mail and newspapers
- Monitor and order office supplies
- Track and distribute team member paychecks
- Actively participate in team engagement programs and attend meetings
- Maintain compliance with required training and perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: