Eden Roc Miami Beach

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.25 - $19.75
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical Coverage
dental coverage
vision coverage
Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match

Job Description

Eden Roc Miami Beach is an iconic oceanfront resort located in the heart of Miami Beach, Florida. Renowned for its luxury, style, and exceptional service, this legendary property offers guests breathtaking ocean views, lavish amenities, and a vibrant atmosphere that makes it a premier destination for travelers seeking a memorable experience. As part of the prestigious Davidson Hospitality Group, Eden Roc Miami Beach is managed by a company known for its entrepreneurial spirit and commitment to delivering high-quality hospitality experiences. Davidson Hospitality Group is a renowned full-service hospitality management company that oversees numerous hotels, restaurants, dining, and entertainment venues across... Show More

Job Requirements

  • high school diploma or equivalent
  • previous customer service experience
  • excellent verbal and written communication skills
  • strong organizational skills
  • ability to work under pressure
  • availability to work weekends and holidays
  • proficiency in Microsoft Office
  • familiarity with reservation systems

Job Qualifications

  • previous experience in customer service or hospitality role
  • excellent communication skills
  • strong problem-solving abilities
  • interpersonal skills
  • knowledge of local attractions and transportation
  • ability to multitask
  • proficiency in Microsoft Office and reservation systems
  • ability to work flexible hours including weekends and holidays
  • bilingual skills a plus

Job Duties

  • assist guests with restaurant reservations
  • arrange transportation for guests
  • provide recommendations for local attractions
  • serve as a knowledgeable resource for guest inquiries
  • manage multiple guest requests efficiently
  • communicate effectively with guests and team members
  • maintain proficiency in reservation systems and Microsoft Office

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location