Cedar Crest Memory Care

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

401(k)
401(k) matching
Dental Insurance
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Vision Insurance

Job Description

Senior Solutions Management Group is a reputable company specializing in providing senior living and care services. The group is dedicated to enhancing the quality of life for its residents by delivering exceptional customer service and maintaining a safe, comfortable environment. Focused on senior housing and care, Senior Solutions operates with compassion and professionalism, ensuring that residents receive timely assistance and support from a dedicated staff team. The organization fosters a cohesive community atmosphere where residents' needs are met efficiently and effectively, emphasizing communication, safety, and attentive service.

The position available is critical to maintaining smooth operations within the communi... Show More

Job Requirements

  • Must have high school education or equivalent
  • one to three months related experience or training
  • ability to read, write, speak, and understand English
  • experience in a clerical position
  • basic computer skills recommended

Job Qualifications

  • High school education or equivalent
  • one to three months related experience or training
  • ability to read, write, speak, and understand English
  • experience in a clerical position
  • basic computer skills recommended

Job Duties

  • Greet residents and provide general assistance to visitors, prospective residents, and families
  • use proper telephone skills
  • ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity
  • ensure that incident reports, concern reports, and other appropriate communication have been completed
  • maintain visitor sign in/out book, reservation book for guest rooms, and complete maintenance request work orders
  • complete daily check-in procedure
  • maintain emergency contact information
  • receive packages, plants, prescription drugs, etc. and deliver/hold as requested
  • maintain the sign in/out log for the issuance of community keys and gate passes
  • inform supervisor of any resident issues or concerns
  • maintain coffee and cookie service in the lobby/making cookies daily
  • make sure the lobby has fresh flowers and is appropriately appointed
  • assist other departments with administrative functions
  • complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily
  • attend all required training, in-service, and staff meetings
  • strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices
  • maintain a positive and professional demeanor toward residents, visitors, families, and co-workers
  • adhere to all policies and procedures of Senior Solutions Management Group
  • perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location