Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $48,000.00
Work Schedule
Standard Hours
Benefits
Competitive starting wage
New employee referral program
paid life insurance
401K opportunities
DailyPay
Monthly celebrations
Medical insurance
Vision Insurance
Dental Insurance
Tuition Reimbursement
Job Description
Astoria Health and Rehabilitation is a premier healthcare facility dedicated to providing exceptional rehabilitative and long-term care to its residents. With a strong commitment to enhancing the quality of life for those they serve, Astoria combines compassionate care with a supportive work environment. This esteemed establishment values each member of its team as an integral part of a caring family, united by the common goal of helping residents achieve and maintain their highest functional abilities. The facility prides itself on fostering a culture of respect, professionalism, and continuous improvement, ensuring that every employee’s contribution makes a meaningful difference. Situated in... Show More
Job Requirements
- High school diploma or GED
- experience in a receptionist or concierge role preferred
- excellent interpersonal and communication skills
- ability to operate standard office equipment including copiers and telephone systems
- strong organizational skills and attention to detail
- ability to handle multiple tasks simultaneously and prioritize effectively
- willingness to work full-time from 10:30 am to 7:00 pm
- ability to follow instructions and make decisions independently
- personal integrity and tactfulness
- ability to work well with diverse groups
Job Qualifications
- A high school diploma or GED
- have a thorough understanding of the principles of best receptionist practices
- the ability to follow written and verbal instructions, function independently and make independent decisions when circumstances warrant such action
- personal integrity and the ability to deal tactfully with residents, family members, visitors, government agencies and personnel
- the ability to work harmoniously with professional and non-professional personnel
- judgment in prioritizing the performance of tasks, duties, and responsibilities in accordance with established standards, policies and procedures
Job Duties
- Greeting and assisting visitors, residents, family members, sales representatives, etc., and giving directions or information as needed
- receiving and directing incoming telephone calls when needed, taking messages and ensuring messages are delivered in a timely manner
- operating telephone or paging system as required
- sorting mail including newspapers and special deliveries
- forwarding resident mail to resident's family or responsible party as required
- operating copiers, office machines, etc., copying and faxing as needed
- keeping front entrance and lobby area neat, clean and free of clutter including making sure deliveries made are picked up promptly by addressee
- setting up hospitality station each morning and breaking down at end of shift
- assisting in listening to resident or family complaints and reporting them to the appropriate or responsible department manager
- maintaining the overall organization of the nursing unit stations as needed
- assisting with employee, public relations and community initiatives
- assisting with the facility's inquiry and admissions process
- providing tours of the facility for families or potential residents and assuring admission information and quality tours are available 24 hours per day, 7 days per week
- assisting in the orientation of residents and explaining to resident or guardian the room rates, billing procedures, visitors or guest privileges, restrictions, resident care procedures, etc. as appropriate
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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