Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
vacation days
Professional Development
career advancement
Job Description
Our establishment is located at 6801 W Poly Webb Rd Arlington Tx 76016 and is dedicated to providing exceptional service and memorable experiences to our guests and residents. We pride ourselves on creating a welcoming environment where every guest feels valued and supported throughout their stay. Recognized for our commitment to hospitality and customer satisfaction, we strive to exceed expectations by offering personalized and attentive service tailored to individual needs and preferences. Our team works collaboratively to maintain a high standard of service, ensuring each interaction leaves a positive and lasting impression.
We are currently seeking a dedicated and knowledgea... Show More
We are currently seeking a dedicated and knowledgea... Show More
Job Requirements
- Previous experience in customer service or hospitality
- Excellent communication skills
- Knowledge of local area and attractions
- Ability to work flexible hours including evenings weekends and holidays
- Proficiency with technology and reservation systems
- Friendly and approachable attitude
- Ability to maintain confidentiality
Job Qualifications
- Previous experience in a concierge hospitality or customer service role preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and a proactive attitude
- Knowledge of the local area including restaurants entertainment options and attractions
- Ability to work flexible hours including evenings weekends and holidays as needed
- Proficient in using technology and reservation systems
- A friendly and approachable demeanor with the ability to engage with diverse clientele
- Multilingual abilities are a plus
Job Duties
- Provide top-tier customer service to guests/residents addressing their inquiries requests and concerns promptly and professionally
- Offer personalized recommendations for local attractions dining entertainment and transportation options
- Coordinate reservations for restaurants shows and activities while keeping track of guest preferences and special occasions
- Assist guests in arranging transportation including taxi services car rentals and airport shuttles
- Manage guest requests efficiently ensuring all tasks are completed timely and to a high standard
- Maintain up-to-date knowledge of local events attractions and services in order to provide the best advice to guests
- Collaborate with other departments to ensure guest satisfaction and seamless operations
- Handle special requests such as anniversaries birthdays and other celebrations ensuring memorable experiences
- Maintain an organized and well-documented record of guest requests and services provided
- Uphold the companys standards of privacy and confidentiality regarding guest information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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