Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
vacation
personal day
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) savings plan
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
SANTIANNA is a premier senior living community situated on a beautifully landscaped campus, managed by Oakmont Management Group, a recognized leader in the senior living industry. Oakmont Management Group oversees a portfolio of communities under the Oakmont Senior Living and Ivy Living brands, serving thousands of seniors across California, Nevada, and Hawaii. SANTIANNA prides itself on delivering exceptional quality, comfort, and care with five-star services and amenities. The community provides residents with a rewarding lifestyle supported by individualized comprehensive care designed to promote continuing independence. This approach fosters meaningful lifestyles and relationships among residents, families, and team members by developing... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Two years of experience in a hospitality setting or senior living community preferred
- Excellent customer service skills
- Proficient in MS Office programs
- Strong written and verbal communication skills
- Must pass a criminal background check and health screening tests including physical and TB tests
- Willingness to comply with health and safety protocols including vaccination and use of PPE as required
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a criminal background check and health screening tests, including physical and TB tests
- For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of COVID-19 or other communicable diseases, per regulatory guidelines
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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