Concierge

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Flexible
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Benefits

Flexible Schedule
supportive work environment
Career growth opportunities
Employee Appreciation Programs
Access to training and development resources

Job Description

Heritage Communities is a distinguished senior living company dedicated to creating enriching environments where seniors can thrive and enjoy their golden years with dignity and joy. With a focus on compassion, excellence, and collaboration, Heritage Communities operates multiple residence locations that combine comfort, safety, and an engaging community lifestyle. The company is committed to delivering personalized senior care and services that meet the physical, emotional, and social needs of their residents. With a supportive work culture, Heritage Communities values each employee's role in enhancing the lives of seniors and offers career growth opportunities in a nurturing and inclusive setting.
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Job Requirements

  • High school diploma or equivalent
  • prior customer service experience preferred
  • ability to communicate effectively with diverse populations
  • basic computer literacy
  • reliable and punctual
  • ability to maintain confidentiality
  • availability to work on a PRN basis
  • positive attitude and team orientation

Job Qualifications

  • High school diploma or equivalent
  • prior experience in a customer service or administrative role preferred
  • excellent communication and interpersonal skills
  • ability to manage multiple tasks efficiently
  • proficiency with basic office equipment such as fax machines, scanners, and telephones
  • strong organizational skills
  • friendly and professional demeanor

Job Duties

  • Greeting and directing visitors
  • managing all incoming phone calls and transferring them to the appropriate person or department
  • providing comprehensive administrative support to the business office including mail and delivery management, faxing, scanning, and preparing training materials and schedules
  • maintaining the reception area to ensure cleanliness, tidiness, and a welcoming environment
  • assisting with community readiness for inspections by maintaining accurate records and ensuring compliance with policies and emergency preparedness
  • building positive relationships with residents, their families, and team members

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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