Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $13.00
Work Schedule
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
short-term disability insurance
long-term disability insurance
401(k) retirement plan
Paid Time Off
Job Description
Invited is a leading company in the hospitality and service industry, established in 1957 with a firm commitment to building meaningful relationships and enriching the lives of its members, guests, and employees. As the largest owner and operator of private clubs in the United States, Invited manages over 130 country clubs, city clubs, and athletic clubs nationwide. These clubs provide first-class amenities that include championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, and fully equipped fitness centers, among many others. The company prides itself on fostering an inclusive and dynamic culture where people are the key... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 1 year of experience in hospitality or similar customer-facing role
- Service-oriented mindset
- Friendly and personable with positive attitude
- Professional phone demeanor
- Positive team spirit
Job Qualifications
- High school diploma or equivalent
- Minimum of 1 year of experience in hospitality or a similar customer-facing role
- Service-oriented mindset with ability to make members and guests feel valued
- Friendly and personable with a positive, can-do attitude
- Professional and welcoming phone demeanor
- Positive attitude with collaborative team spirit
- Strong communication skills across verbal, written, phone, text, and social media platforms
- Proven ability to work under pressure and manage multiple tasks
- Strong organizational skills with attention to detail
- Proficient in Microsoft Office including Word, Outlook, and Excel
- Effective multitasker with time management and prioritization skills
Job Duties
- Provide a warm welcome and fond farewell to members and guests
- Greet every call with a warm and friendly tone, providing prompt assistance and answering questions
- Deliver exceptional business and concierge services, guiding members to destinations within the club
- Inform members about club services, amenities, events, and room locations
- Assist with member communications including social media efforts, newsletters, and event announcements
- Make outbound calls to new and at-risk members to ensure engagement and retention
- Manage reservations for club programs, dining, and services ensuring accuracy and timeliness
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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