Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
dental plan
vision plan
Health Insurance
critical illness coverage
accident coverage
401(k) retirement savings plan
Health and dependent day care flexible spending accounts (FSAs)
Paid vacation
sick leave
holiday leave
Bereavement leave
Tuition Reimbursement
Team Member Referral program
Job Description
Our Assisted Living Facility is a reputable establishment dedicated to providing a nurturing and supportive environment for seniors. We are committed to enhancing the quality of life for our residents through compassionate care, comprehensive services, and a warm, community-focused atmosphere. Our facility offers a range of amenities designed to promote comfort, engagement, and independence for all residents. As an employer, we value professionalism, respect, and customer service, fostering a positive work environment where each team member plays a crucial role in enriching the lives of those we serve. We operate on a schedule covering Friday through Monday, from 1:00 pm... Show More
Job Requirements
- At least 18 years of age
- Required health screening, TB clearance, and criminal record clearance
- First Aid/CPR certification preferred
- Knowledge of California Code of Regulations Sections 85065(f)/87411(g)
- High school diploma or equivalent
- Previous experience in customer service, hospitality, or front desk role, preferably in senior living or healthcare
- Excellent communication and interpersonal skills
- Proficiency in computer systems including word processing, email, and database management
Job Qualifications
- At least 18 years of age
- High school diploma or equivalent
- Additional education or certification in hospitality or customer service is a plus
- Previous experience in customer service, hospitality, or front desk role, preferably in senior living or healthcare environment
- Excellent interpersonal and communication skills
- Proficiency in computer systems including word processing, email, and database management
- Knowledge of safety and emergency protocols
- Ability to multitask and prioritize responsibilities effectively
Job Duties
- Greet residents, families, and visitors in a warm and friendly manner, creating a welcoming environment
- Provide information, answer inquiries, and assist residents and their families with requests and concerns
- Coordinate appointments, transportation, and other services to ensure a seamless experience
- Maintain knowledge of facility amenities, activities, and services, and communicate this to residents and visitors
- Assist with administrative tasks including managing correspondence, maintaining records, and scheduling appointments
- Keep the concierge desk area clean and organized with necessary supplies
- Collaborate with staff to address resident needs and resolve issues promptly
- Monitor security and safety of the facility and report incidents
- Act as a liaison between residents, families, and departments for effective communication
- Uphold resident privacy and confidentiality
- Assist with other related tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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