Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $26.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Training and development programs
wellness programs
retirement plans
employee recognition programs
Job Description
Westin Hotels & Resorts is a leading global hospitality company known for its commitment to guest well-being and exceptional service. As part of Marriott International, Westin continues to set the standard in wellness-focused hospitality by offering guests experiences designed to elevate their physical, mental, and emotional health. With a presence in prime locations worldwide, Westin blends modern comfort with personalized attention to ensure every guest’s stay is memorable and rejuvenating. The brand's dedication to wellness not only enhances the guest experience but also creates a positive and inclusive work environment for its associates.
This role offers an exciting oppo... Show More
This role offers an exciting oppo... Show More
Job Requirements
- High school diploma or equivalent
- Ability to stand, sit, or walk for extended periods
- Ability to handle objects weighing up to 10 pounds
- Excellent communication skills
- Willingness to learn and adapt
- Ability to work in a team environment
- Compliance with company policies and procedures
Job Qualifications
- High school diploma or equivalent
- No related work experience required
- No supervisory experience required
- No licenses or certifications required
- Strong communication skills
- Ability to handle multiple tasks
- Team-oriented mindset
- Professional appearance and conduct
- Ability to maintain confidentiality
Job Duties
- Respond to guest requests for special arrangements or services such as transportation, reservations, dry cleaning
- Gather, summarize, and provide information to guests about the property and surrounding area amenities
- Answer, record, and process all guest calls, messages, requests, questions, or concerns
- Contact appropriate departments to resolve guest calls or problems
- Review shift logs and document pertinent information
- Monitor club lounge for seating availability, service, safety, and guest well-being
- Report accidents, injuries, and unsafe work conditions
- Follow company policies and procedures
- Maintain professional appearance and confidentiality
- Welcome and acknowledge guests
- Assist individuals with disabilities
- Communicate using clear and professional language
- Develop and maintain positive working relationships with colleagues
- Comply with quality assurance expectations
- Stand, sit or walk for extended periods
- Perform other reasonable job duties as requested
Job Qualifications
Experience
No experience required
Job Location
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