Oakmont Senior Living logo

Oakmont Senior Living

Concierge

Oakland, CA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $21.00
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation days
Personal Days
sick pay
Holidays
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance

Job Description

Ivy Park at Belmont is a premier senior living community beautifully set on a landscaped campus offering exceptional quality, comfort, and care to its residents. Managed by Oakmont Management Group, a well-recognized leader in the senior living industry, Ivy Park at Belmont aspires to provide five-star services and amenities that support a rewarding lifestyle promoting independence among seniors. The community fosters an environment that encourages meaningful relationships and comprehensive personalized support. Oakmont Management Group, based in Irvine, California, manages a portfolio under Oakmont Senior Living and Ivy Living brands, operating across California, Nevada, and Hawaii. They emphasize values such as... Show More

Job Requirements

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • two years of experience in a hospitality setting or prior senior living community preferred
  • excellent customer service skills
  • proficiency in MS Office programs like Word and Excel
  • strong written and verbal communication skills
  • must pass a criminal background check and health screenings including physical and TB tests
  • willingness to adhere to COVID-19 health and safety protocols such as vaccination, screening, and PPE

Job Qualifications

  • Must be at least 18 years of age
  • high school diploma or equivalent
  • prefer two (2) years of experience in a hospitality setting or prior senior living community
  • excellent customer service skills
  • able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
  • possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
  • must pass a criminal background check and health screening tests, including physical and TB tests
  • comply with health and safety protocols including vaccination, screening, testing, and use of personal protective equipment (PPE) as required

Job Duties

  • Provide all residents, guests, and visitors with exceptional customer service
  • answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
  • monitor the Emergency Alert System and immediately respond to every call
  • effectively manage business center and process incoming and outgoing mail
  • maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
  • encourage teamwork through cooperative interactions with co-workers and other departments

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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