Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Flexible
Benefits
dental plan
vision plan
Health Insurance
critical illness coverage
accident coverage
401(k) retirement savings plan
Health and dependent day care flexible spending accounts
Paid vacation
sick leave
holiday leave
Bereavement leave
Tuition Reimbursement
Team Member Referral program
Job Description
The Assisted Living Facility that is hiring for the Concierge position is dedicated to providing a welcoming and supportive environment for its senior residents. As a reputable establishment in the senior care industry, the facility prides itself on exceptional service and a home-like atmosphere where residents can feel safe, comfortable, and valued. The facility offers a range of amenities, activities, and healthcare services designed to cater to the diverse needs of its residents, ensuring their well-being and quality of life are a top priority. The organization is committed to upholding the highest standards of care and hospitality, combining compassionate support... Show More
Job Requirements
- At least 18 years of age
- Required health screening, TB clearance, and criminal record clearance
- Possession of special licenses, certifications, and certificates such as First Aid/CPR certification
- Meeting special skills needed to comply with California Code of Regulations Sections 85065(f)/87411(g)
- Ability to maintain confidentiality and uphold ethical standards
- Ability to work flexible hours in a dynamic assisted living environment
- Good physical health to occasionally lift and carry light to moderate loads
Job Qualifications
- High school diploma or equivalent
- Additional education or certification in hospitality or customer service is a plus
- Previous experience in customer service, hospitality, or front desk role, preferably in a senior living or healthcare environment
- Excellent interpersonal and communication skills
- Proficiency in computer systems including word processing, email, and database management
- Knowledge of safety and emergency protocols
- Ability to multitask and prioritize responsibilities effectively
Job Duties
- Greet residents, families, and visitors in a warm and friendly manner, creating a welcoming environment
- Provide information, answer inquiries, and assist residents and their families with various requests and concerns
- Coordinate appointments, transportation, and other services as needed, ensuring a seamless experience for residents
- Maintain knowledge of facility amenities, activities, and services, and effectively communicate this information to residents and visitors
- Assist with administrative tasks, such as managing incoming and outgoing correspondence, maintaining resident records, and managing appointment schedules
- Maintain a clean and organized concierge desk area, ensuring necessary supplies are stocked and readily available
- Collaborate with other staff members to address resident needs and resolve any issues or concerns promptly and professionally
- Monitor the security and safety of the facility, reporting any unusual incidents or concerns to the appropriate personnel
- Act as a liaison between residents, their families, and other departments within the facility to facilitate effective communication and coordination
- Always uphold resident privacy and confidentiality
- Assist with other related tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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