Milk + honey logo

Milk + honey

Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $17.00 - $19.00
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Work Schedule

Rotating Shifts
Day Shifts
Weekend Shifts
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Benefits

competitive compensation plan
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
matching 401k plan
Company Paid Basic Life/AD&D
employee discount
ongoing training
Employee Referral Bonus
LA Fitness discount
Return-to-work bonus for new parents
paid Volunteer Time Off

Job Description

milk + honey is a renowned spa and wellness company committed to providing exceptional experiences through personalized care and expert services. Established with a dedication to creating a tranquil environment, milk + honey combines innovative treatments with a deep understanding of well-being to deliver a unique blend of relaxation and rejuvenation to every guest. As a leader in the beauty and wellness industry, milk + honey values kindness, connection, integrity, inclusiveness, and excellence, which are deeply embedded in every aspect of its operations. With a strong emphasis on customer service and a supportive work environment, the company fosters growth and... Show More

Job Requirements

  • High school diploma or GED
  • Experience in beauty, wellness or hospitality is preferred
  • Efficient multitasking and organization skills
  • Strong interpersonal communications skills and attention to detail
  • Ability to use discretion with guest information
  • Strong problem-solving capabilities
  • Available to work nights, weekends and some holidays
  • Commitment to adhering to milk + honey's policies and procedures, embracing any protocol changes with diligence and professionalism
  • Ability to sustain physical activity throughout scheduled shifts, with a keen ear for understanding guests' needs and the capacity to lift up to 25lbs
  • Ability to stand for prolonged periods of time and remain attentive to guests' needs

Job Qualifications

  • High school diploma or GED
  • Experience in beauty, wellness or hospitality preferred
  • Efficient multitasking and organization skills
  • Strong interpersonal communications skills and attention to detail
  • Ability to use discretion with guest information
  • Strong problem-solving capabilities
  • Available to work nights, weekends and some holidays
  • Commitment to adhering to milk + honey's policies and procedures, embracing any protocol changes with diligence and professionalism
  • Ability to sustain physical activity throughout scheduled shifts, with a keen ear for understanding guests' needs and the capacity to lift up to 25lbs
  • Ability to stand for prolonged periods of time and remain attentive to guests' needs

Job Duties

  • Ensure every guest experience meets the expectations of the guest process and workflow from initial guest interaction through guest departure
  • Educate guests on retail offerings, memberships and enhancements
  • Demonstrate attention to detail when checking guests in and out, reviewing forms and previous history, rebooking future services and ultimately ensuring the schedule is flush for optimal efficiency every day
  • Collaborate with colleagues and managers to complete daily tasks and side work, ensuring the seamless operation of the spa + salon
  • Exemplify milk + honey's core values in every interaction, fostering a culture of integrity, excellence, kindness, inclusiveness and connection

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location