Springpoint Living

Concierge

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $18.00
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Work Schedule

Standard Hours
Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holidays
401(k)
Life insurance
Disability insurance
flexible spending accounts
voluntary benefits
Bonus programs
Employee assistance program
wellness programs
Tuition Reimbursement
Professional Development

Job Description

Monroe Village is a distinguished Life Plan Community situated in Monroe Township, New Jersey. As part of the larger Springpoint family, Monroe Village is committed to fostering a vibrant and supportive environment for its residents, providing exceptional living experiences and personalized care. The community blends comfortable living with extensive amenities and services tailored to meet the diverse needs of its senior residents. Monroe Village focuses on delivering a blend of independence, wellness, and compassionate support, making it a sought-after destination for individuals seeking a fulfilling lifestyle with peace of mind.

As a full-time Concierge at Monroe Village, you ... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in a hospitality customer service role preferred

Job Qualifications

  • High school diploma or equivalent
  • Experience in a hospitality customer service role preferred

Job Duties

  • Respond to all calls received in a timely fashion
  • Provide information, take messages, route calls to the appropriate party, and assist in placing calls when necessary
  • Answer inquiries from residents, visitors, and staff while maintaining an atmosphere of personal interest and positivity
  • Respond to all emergency calls in a prompt and efficient manner
  • Provide concierge services including proper routing of work orders, routing resident concerns to the appropriate department supervisor and documenting chargeable services
  • Make reservations for the guest house and record appropriate charges for billing purposes
  • Receive, catalog, and distribute packages
  • Understand community fire and evacuation procedures
  • Maintain confidentiality of resident and employee information

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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