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RWJBarnabas Health

Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Flexible Schedule
Employee assistance program
Professional development opportunities
Employee wellness programs

Job Description

RWJBarnabas Health is one of New Jersey's premier healthcare systems, renowned for its patient-centered approach and commitment to high-quality academic medicine. The organization integrates compassionate, equitable care with advanced medical research and education, striving continually to improve the health outcomes of the communities it serves. As the leading academic health system in the state, RWJBarnabas Health operates multiple facilities including ambulatory care centers, hospitals, and specialized clinics. The system prioritizes creating a supportive and fulfilling work environment for its team members, recognizing their vital role in delivering exemplary service to patients.

This role is located within the Ambulatory Care... Show More

Job Requirements

  • High school diploma or equivalent
  • Flexibility required to cover two weekends per month and holidays
  • Availability to work varying hours between 10 a m to 8 p m
  • Ability to stand and walk for extended periods
  • Excellent verbal and written communication skills
  • Ability to handle sensitive patient information confidentially
  • Must be friendly, approachable, and customer service oriented

Job Qualifications

  • High school diploma or equivalent
  • Flexibility to cover two weekends per month and holidays
  • Excellent communication and interpersonal skills
  • Ability to work collaboratively in a team environment
  • Basic knowledge of healthcare settings preferred but not required
  • Customer service experience preferred
  • Ability to manage multiple tasks efficiently

Job Duties

  • Coordinate the operations of the Patient Information
  • Welcome and greet patients and visitors
  • Assist with patient navigation programs
  • Collaborate with multidisciplinary healthcare teams
  • Ensure a welcoming and accommodating environment
  • Provide exceptional customer service
  • Manage patient inquiries and direct them appropriately

Job Qualifications

Experience

No experience required

Job Location