Williams Lea logo

Williams Lea

Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $30.00
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Diversity and inclusion initiatives
competitive pay

Job Description

Williams Lea is a leading global provider of business services, known for delivering innovative and client-focused solutions across various industries. With a strong emphasis on quality, professionalism, and customer satisfaction, Williams Lea supports large corporate clients in achieving operational excellence through their expertise in administrative support, marketing services, and communications management. The company prides itself on fostering inclusive work environments and upholding equal opportunity employment policies, ensuring a culture of respect and diversity. As a respected name in the industry, Williams Lea offers employees opportunities for growth, development, and engagement in a dynamic, fast-paced environment.\n\nThe Concierge role at Williams Lea... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum of two years receptionist switchboard or administrative assistant experience preferably in a banking legal or large corporate environment
  • excellent customer service skills
  • strong communication skills both verbal and written
  • ability to use Microsoft Word and Excel
  • ability to multitask and prioritize work in a fast-paced environment
  • attention to detail with accuracy and quality focus
  • ability to maintain confidentiality and handle sensitive information
  • self-motivated
  • team player

Job Qualifications

  • High school diploma or equivalent
  • minimum of two-year receptionist switchboard or administrative assistant experience preferably in a banking legal or large corporate environment
  • exceptional customer service skills to effectively greet and communicate with callers and visitors
  • ability and willingness to learn in-depth knowledge of the company to more efficiently handle calls and greet visitors
  • ability to work in a fast-paced team environment
  • ability to communicate effectively and professionally with co-workers and clients
  • attention to detail with an emphasis on accuracy and quality
  • intermediate computer skills including Microsoft Word and Excel
  • ability to prioritize work to balance multiple projects and deadlines
  • excellent verbal and written communication skills
  • self-motivated and ability to multi-task

Job Duties

  • Answer incoming calls received on a multi-line phone system in a cordial professional and timely manner
  • transfer calls to appropriate individuals
  • greet clients and visitors to the office with warmth and professionalism
  • notify employees of visitor's arrival when necessary
  • provide high level services to staff clients and guests
  • communicate with manager and client on job or deadline issues
  • handle additional projects as assigned
  • handle sensitive and/or confidential documents and information

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location