Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
short-term disability
long-term disability
Life insurance
bonus incentive plan
Job Description
Conviva Senior Primary Care is a dedicated healthcare provider specializing in proactive and preventive care tailored specifically for seniors. The organization focuses on delivering comprehensive wellness visits, physical exams, chronic condition management, screenings, minor injury treatments, and more to support the health and well-being of its senior patients. Part of the larger CenterWell Senior Primary Care network, Conviva embodies a value-based care approach that ensures patients receive timely, efficient, and personalized care at the lowest possible cost. Beyond physical health, Conviva emphasizes addressing the social, emotional, behavioral, and financial factors that influence the overall well-being of its patients. This holistic... Show More
Job Requirements
- At least 1 year or more of Concierge or Receptionist experience
- Bilingual in English and Spanish
- Ability to professionally greet and interact with patients
- Ability to multitask effectively
- Clear communication style and good phone etiquette
- Passionate about contributing to improving consumer experiences
Job Qualifications
- At least 1 year of experience as a Concierge or Receptionist
- Bilingual in English and Spanish
- Clear communication skills
- Good phone etiquette
- Ability to multitask effectively
- Passion for improving patient experiences
- Preferred experience with EMR systems
- Preferred knowledge of medical terminology
Job Duties
- Greet and assist patients, families, and visitors in a warm and professional manner
- Manage patient information and maintain waiting lists accurately
- Clean and organize the waiting area and restrooms to ensure a welcoming environment
- Provide directions, resource information, and facility tours as needed
- Support staff by serving as a resource for assistance and information
- Perform basic administrative, clerical, operational, and customer support tasks
- Ensure positive patient experiences through effective communication and multitasking
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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