Belmont Village

Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $22.00 - $24.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
Mental health
prescription benefits
Paid Time Off
401(k) savings with employer match
short-term disability
long-term disability
Life insurance

Job Description

Belmont Village Senior Living is a distinguished leader in luxury senior living communities, operating across the United States and extending its compassionate service into Mexico City, Mexico. Known for its commitment to excellence and respect for its residents, Belmont Village fosters environments where seniors can thrive with dignity and comfort. The company’s diverse and dedicated teams embrace servant leadership, excelling in hands-on, fast-paced, and physically active roles. The organization is grounded in its core values—Trust, Respect, Teamwork, Dignity, Integrity, Ownership, and Learning—which guide every aspect of its service and operations. Belmont Village not only prioritizes the highest quality of care... Show More

Job Requirements

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • Demonstrated proficiency with MS Office applications to perform job-related tasks
  • Must be able to communicate clearly in verbal and written English
  • Demonstrates initiative with advanced critical thinking skills
  • Proven administrative and organizational skill set
  • Professional, pleasant and team oriented attitude
  • Consistent and reliable attendance is essential for all Belmont Village employees to ensure the successful operation of the community

Job Qualifications

  • High school diploma or equivalent
  • Proven experience with a multi-line phone system with demonstrated professional phone etiquette
  • Demonstrated proficiency with MS Office applications to perform job-related tasks
  • Must be able to communicate clearly in verbal and written English
  • Demonstrates initiative with advanced critical thinking skills
  • Proven administrative and organizational skill set
  • Professional, pleasant and team oriented attitude
  • Consistent and reliable attendance

Job Duties

  • Greet residents, visitors and staff warmly
  • Manage and direct incoming phone calls efficiently and professionally
  • Address inquiries and requests promptly, reliably and confidentially with empathy and dignity
  • Log and coordinate distribution of packages as appropriate
  • Collaborate with various departments to promote effective communication
  • Monitor community access by ensuring proper use of the kiosk sign-in process and respond to emergency situations according to company policy and procedure
  • Schedule resident transportation, coordinate resident trips, manage event and guest meal reservations, and assist with event setup as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location