Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee Discounts
Training and Development
Job Description
American House Senior Living Communities, established in 1979, is a distinguished organization dedicated to providing high-quality, affordable housing solutions for seniors and retirees. Over the past nearly four decades, we have expanded our footprint to multiple senior housing communities, continually guided by our mission to enrich the lives of our residents through an environment that fosters meaningful relationships and compassionate care. Our vision positions us as an innovative leader in senior housing, committed to sustainable excellence and creating value for all stakeholders. We pride ourselves on our passionate and compassionate workforce, inherent in every aspect of the care and services... Show More
Job Requirements
- High school diploma or equivalent
- ability to work weekends and scheduled shifts
- strong communication skills
- proficiency in Microsoft Office or similar software
- prior experience in customer service or hospitality preferred
- ability to manage multiple tasks effectively
- reliable and responsible with a professional demeanor
Job Qualifications
- High school diploma or equivalent
- prior customer service experience preferred
- proficiency in word processing, spreadsheets, and email
- good communication and interpersonal skills
- ability to handle emergency situations calmly
- experience with sales or resident management systems preferred
- strong organizational skills
Job Duties
- Ensure the highest quality of customer service is available for our residents
- answer a multiline telephone, screen and direct calls
- greet guests and residents entering the building and direct to correct destination
- respond and address any resident concerns arising during shift
- provide general administrative and clerical support
- schedule appointments
- receive and sort mail and deliveries
- be proficient in word processing, spreadsheets, and email
- carry out any emergency procedures required during shift
- be knowledgeable and successful using the BILD sales system
- run or oversee weekend activities
- notify Executive Director of emergency situations
- note areas or articles in need of repair and report to Assistant Director
- perform other duties as assigned by Executive Director