Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $18.00
Benefits
Medical
Dental
Vision
Paid Time Off
Complimentary Meals
Bonus opportunities
Company paid life insurance
Team member discount program
401(k) Savings Plan with Company Match
recognition programs
Student Loan Refinancing
Tuition Reimbursement
Pet insurance
Employee assistance program
Emergency Financial Assistance
Job Description
Ivy Park at Walnut Creek is a premier senior living community managed by Oakmont Management Group, a distinguished leader in the senior living industry. Oakmont Management Group operates a comprehensive portfolio of communities across California, Hawaii, and Nevada under the Oakmont Senior Living and Ivy Living brands. Ivy Park is situated on a beautifully landscaped campus, providing residents with an exceptional lifestyle that emphasizes comfort, care, and personalized support. These five-star accommodations offer a range of elegant amenities designed to promote independence while fostering meaningful relationships and vibrant social interactions. The community’s mission is to deliver individualized comprehensive support to... Show More
Job Requirements
- Must be at least 18 years of age
- High school diploma or equivalent
- Experience in hospitality or senior living preferred
- Excellent customer service skills
- Proficiency in MS Office applications
- Strong written and verbal communication skills
- Ability to pass criminal background and health screenings
- Compliance with health and safety protocols
Job Qualifications
- Must be at least 18 years of age
- High school diploma or equivalent
- Prefer two (2) years of experience in a hospitality setting or prior senior living community
- Excellent customer service skills
- Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.)
- Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families
- Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests
- Willingness to comply with health and safety protocols related to COVID-19 or other communicable diseases
Job Duties
- Provide all residents, guests, and visitors with exceptional customer service
- Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner
- Monitor the Emergency Alert System and immediately respond to every call
- Effectively manage business center and process incoming and outgoing mail
- Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards
- Encourage teamwork through cooperative interactions with co-workers and other departments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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