Puttery logo

Puttery

Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $16.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Staff events

Job Description

Puttery is a modern entertainment destination that blends the vibrant energy of nightlife with the engaging fun of tech-infused mini golf. This innovative company has redefined the way people connect by combining playful competition, stylish ambience, and exceptional hospitality into one unforgettable experience. Each Puttery location showcases immersive, themed mini golf courses that captivate guests with their unique designs and technology-driven features. Alongside the gaming experience, patrons can enjoy curated cocktail menus and chef-inspired food offerings that elevate the typical nightlife and entertainment scene. Puttery has quickly become a go-to social venue where friends, families, and co-workers gather to celebrate,... Show More

Job Requirements

  • High school diploma or equivalent
  • minimum one year of experience in concierge guest service or hospitality
  • ability to thrive in a fast-paced environment
  • strong communication skills
  • ability to stand and walk for extended periods
  • able to lift and move up to 25 pounds
  • availability to work evenings weekends and holidays
  • experience with computerized booking and point-of-sale systems

Job Qualifications

  • Friendly professional and engaging personality with a passion for guest service
  • ability to thrive in a fast-paced high-energy environment
  • strong organizational teamwork and multitasking skills
  • minimum one year of experience in a concierge guest service or hospitality role
  • experience with computerized booking and point-of-sale systems
  • bilingual abilities a plus
  • excellent verbal and written communication skills
  • high school diploma or equivalent required
  • familiarity with reservation or event management software preferred
  • demonstrated ability to communicate effectively and collaborate across all levels of staff

Job Duties

  • Greet and assist guests warmly offering personalized recommendations and information about the venue
  • create a seamless arrival and departure experience for all guests
  • act as a brand ambassador by promoting food beverage and entertainment options
  • manage reservations waitlists and guest inquiries through the reservation system and phone line
  • maintain awareness of guest activity throughout the venue and proactively offer assistance
  • communicate clearly and courteously with guests and team members
  • support other team members and perform additional duties as requested by management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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