Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
Training and development opportunities
Employee assistance program
Flexible work schedule
Part-time employment

Job Description

Located at 1120 York Rd, Willow Grove, PA, our community stands as a welcoming and vibrant place designed to meet the needs of residents and visitors alike. We take pride in fostering a warm, respectful, and engaging environment where every team member plays a vital role in delivering quality service and support. Our commitment to excellence is embedded in our culture, founded on core values that emphasize care, integrity, enthusiasm, respect, and responsibility. We continuously strive to cultivate a community that not only meets but exceeds the expectations of all who pass through our doors.

We are currently seekin... Show More

Job Requirements

  • High school education or equivalent
  • Experience working with the public
  • Basic computer skills
  • Comfortable using a multi-line telephone system
  • Good physical and mental health
  • Interest in working with the geriatric population
  • Ability to work independently
  • Ability to follow verbal and written instructions
  • Strong communication skills
  • Tact and courtesy with staff and visitors
  • Ability to maintain confidentiality
  • Level-headed in emergencies
  • Willingness to perform non-professional duties
  • Spirit of cooperation and enthusiasm
  • Attendance at mandatory meetings and training sessions

Job Qualifications

  • High school education or equivalent required
  • Must be able to read, write, speak and understand the English language
  • Prior experience in working with public
  • Basic computer skills preferred
  • Must be comfortable with a multi-line telephone system
  • Good physical and mental health
  • Ability to work without close supervision and to follow verbal and written instructions
  • Must use tact and courtesy in dealing with staff, residents, their families and visitors
  • Must possess the ability to communicate effectively with all levels of management, employees and outside contacts
  • Must be level-headed in emergency situations and have an acute sense of responsibility
  • Must possess a spirit of cooperation and enthusiasm
  • Must attend all mandatory company meetings and specified training sessions
  • Must maintain confidentiality

Job Duties

  • Receive guests and visitors, having them sign in
  • Assist visitors in finding resident rooms
  • Answer telephone, takes messages (to include caller's name, telephone number, time and date of call), respond to requests, forward information to other staff members
  • Announce appointments and arrivals to appropriate staff
  • Type memos, correspondence, reports, and other documents as requested
  • If requested, sort mail and distribute appropriately to mailboxes, residents and departments
  • Create and maintain an atmosphere of warmth, personal interest and positive emphasis
  • Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected
  • Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information
  • Assemble and maintain admission and information packets
  • Keep front desk and lobby area neat and organized
  • Perform any other duties assigned by Business Office Manager or Executive Director
  • Other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location