Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
company holidays
401(k) with employer match
Health Insurance
Dental Insurance
vision plans
Tuition Reimbursement
Employee assistance program
Cell phone plan
Job Description
HumanGood is the largest nonprofit owner and operator of senior living communities in California and one of the largest in the country. With a deep commitment to enhancing the lives of seniors, HumanGood provides supportive, vibrant communities where residents can thrive and define their best selves. The organization stands out not only for its scale but also for its dedication to high-quality service and compassionate care. HumanGood supports its staff with exceptional benefits and fosters a culture that values teamwork, respect, and personal growth. Employees at HumanGood play a critical role in delivering the welcoming, safe, and supportive experience that... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience
- Prior clerical or administrative work experience
- Proficient with computer skills including Microsoft suite, internet applications, faxing and copying
- Availability that may include evenings, weekends and holidays
- Strong communication skills
- Ability to maintain residents’ privacy, rights and safety
- Reliable and punctual
- Ability to work full-time Monday through Friday, 9:00AM - 5:30PM
Job Qualifications
- Prior customer service experience
- Prior clerical or administrative work experience
- Proficient in using Microsoft suite, desktop publishing software and internet applications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and prioritize resident privacy
- Detail-oriented and organized
- Ability to handle multiple tasks efficiently
Job Duties
- Greeting residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages
- Providing an overview of community information to those inquiries in support of the marketing and sales efforts
- Assisting with resident services such as transportation, mail and deliveries and the coordination of visitors
- Performing general clerical and light administrative duties such as using Microsoft suite and desktop publishing software, faxing and copying
- Ensuring that residents’ privacy, rights and safety is maintained at all times
- Managing messages and information efficiently to support seamless community operations
- Supporting the smooth operation of resident services and visitor coordination
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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